D4H Personnel & Training
Product Features

D4H Personnel & Training

A highly proactive system to easily manage the administration of personnel, qualifications, training, attendance, and availability. Measure performance and collaboratively engage your personnel to reach the highest standard of professionalism.

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Included Modules

Personnel

Lookup personnel information within one central database with contact details, position, and current status. Profiles will display training levels, qualifications, experience, and attendance. Customize profiles with custom fields to add your own drop-downs and text fields.

Qualifications

Make the administration of qualifications and training records easy. Customizable pro-active email alerts will notify both the training officer and the individual that qualifications are soon to expire. Set required and preferred expectations based on group membership to identify training needs.

On-Call Planner

Your personnel can mark themselves on-call and off-call through our mobile app. Monitor available resources day-by-day and set required levels of personnel or qualifications to ensure the right complement of skills are always available on-call and ready to respond.

Attendance

A complete attendance management system allows you to request personnel to attend training exercises and events. Personnel may confirm their attendance using our mobile app. Record attendance roles, times, and track absenteeism.

Communications

Target communications across multiple channels including SMS, email, and voice calling. Compose messages and target recipients based on their groups, operational capability, qualifications, attendance, membership lists, and availability. *SMS/Voice requires a Twilio account.

Availability

View a list of all personnel and their availability on a specific date or time. Against each person, you’ll have their current location, if they are attending an activity, and the ability to see if all their qualifications are still valid on this date.

Roles

Categorize attendance periods at activities into the specific roles undertaken by personnel. Track those roles and responsibilities and produce year-end reports on frequency and currency for each member of personnel in each role.

Calendar

Manage your entire training program with a shared team calendar. Compatible iCal feeds for Outlook and Google Calendar are available and it is accessible directly through our smartphone application.

Exercises

Build a schedule of pre-planned training exercises, request personnel to attend and collect their responses in real-time. Training exercises are directly comparable with D4H Incident Reporting entries to compare training versus your responses by resources, tags, attendance, and more.

Events

Log activities such as meetings, maintenance, public events, and any other activities on your activities calendar. Request attendance, collect attendance responses in real-time and compile reports which can then be published for your records.

Groups

Organize members into groups for management and administration. Potential groupings could be dependent on rank, skills or specialty. Target communication messages, set attendance, and document qualification expectation by grouping.

Weekly Briefing

Each week on a day and time of their choice, we’ll notify your personnel by email about the upcoming tasks, activities, or on-call periods they are expected to attend over the next 7 days. They can easily confirm any unconfirmed attendance requests.

Smartphone App

Our companion 'Personnel' smartphone app is available to download for free on iOS and Android for all your members. This app provides easy access on phones to all the data a member needs to see their schedule, confirm attendance, and look up team details.

K9 & Handlers

Add K9's and assign handlers from your personnel. Track K9 attendance at activities and add basic profile information to each.

Health & Safety Reports

Report, analyze, and prevent accidents and near-misses. Link health & safety reports to activities, record corrective measures and create associated tasks to track actions through to completion.

Included Extras

Tasks

Create and assign tasks to personnel, including project work or add to a pool of open tasks. Track these jobs and other actions from not started, in progress, to complete. Receive emails as tasks you’ve created are marked as complete.

Cost Recovery

Document the cost of activities including personnel attendance, time, meals, and mileage. Use this information for cost recovery or documentation. Other costs such as welfare needs, resources, and facilities may be added on to the same report.

Documents

Upload training materials, manuals, and resources to a shared document repository. Attach photos to training exercises and ensure security by adding permissions to folders. This enables you to access important documents from any location and device.

Collaboration

Start internal discussions about anything in the system such as activities, tags, and qualifications. Write comments, ask questions, and make proposals.

Whiteboard

Members can write notes on your team whiteboard which appears on the team dashboard and within their mobile app. This whiteboard can be used for important notes to members and will automatically clear after a pre-defined period.

Address Book

A shared address book allows you to collect the contact details of suppliers, resources, and other external persons. Address book contacts can be added to activities by adding them as a resource and then selecting the contacts.

Tags

Tags allow you to track and measure frequency of activity within each of your capabilities and skills. Add tags for each area of competence you wish to track and apply them to relevant activities. We will show you a breakdown of activities by type against each tag.

Resources

Add your external resources such as other agencies, facilities, and organizations. Track as these resources attend you activities and then analyze and report on the frequency of different activity types of each by tag and attendance.

Reporting

Automatical annual and monthly reports will document your continued progress. Create custom reports with dropdowns and keywords to filter your data. Both PDF and Spreadsheet exports are available for each report.

Charts

Quick visualizations of frequencies, distributions, of activities, attendance, and more. Gain an insight into patterns and trends to look for year-on-year growth or decline.

Search

Keyword search is available on every screen to quickly find any entity within the system.

API Access

Our API documentation is available to build integrations and add-ons. Our engineering team is available to assist you with any questions through our help desk.

Administrators

Access Levels

After adding all your members, you have the option to provide an access level. Break users up into Member, Member+, Editor, and Owner. Further, add specific permissions such as the ability to draft reports or basic functions.

Custom Fields

Our custom fields can be added to most entities within the system allowing you to customize their appearance and the data collected on each. Custom field data can be marked as secure or available to all members.

Spreadsheet Import

A self-service spreadsheet import tool is available to import member profiles. Download our template and rename your columns to match ours before importing.

Privacy

Configure the privacy settings on member's profiles to choose what data you collect. Decide which contact details and personal information should be hidden, secured, or shared with other members.

Localization

D4H is available in a number of languages including English, Canadian French, Icelandic, and Danish. Localize your local account to match local measurement units and data formats.

GDPR Compliant

D4H provides all the tools, data exports, and compliance to help your organization be GDPR compliant. Contact us for information on response team considerations.

Organizations

Top Down Structures

Create qualifications, groups, roles and more just once at the parent organization level. Organization entities will flow down to be usable by all teams throughout your organization.

Global Personnel Visualization

See lists of members across the whole organization in a single area. View their profiles and compare membership size and sub-group make-up across the entire region or national level by team.

Common Analytics

Compare and contrast the frequency of activity types by tag and resource at the parent organization level across teams. Determine which team is doing the most or least within any area.

Team Capabilities

Create capabilities that teams in your organization hold. Have teams select their capabilities from a list and then sort and display them in those groupings.

Teams By Map

View your teams on a map at the organization level. Allow each team to update a team bio and mark their position on a map.

Product Integrations

How does Equipment Management integrate?

  • Locate items of equipment with your personnel.
  • List items assigned to a person on their profile.
  • Assign repairs to your personnel.
  • Mark items of equipment as used on exercises and events.
  • Include equipment on exercises and event cost recovery.
See Product »

How does Incident Reporting integrate?

  • Record personnel attendance at incidents.
  • Assign roles to personnel at incidents.
  • Record K9 and Handler attendance at incidents.
See Product »

Included Services

24/7 Availability

We provide our software as a cloud service available 24/7. Our engineers take care of the hosting, maintenance, and upgrades for you.

Help Desk

Our dedicated help desk team is always on hand to help. Browse our knowledge-base, email our helpdesk, or book a 1-1 webinar.

Training Webinars

System administrator training and 'Train-The-Trainer' sessions provide the tools and knowledge to customize your own system. *Only available on specific plans.

Implementation Manager

We will include an implementation manager to tailor the project milestones and timelines in accordance with your own project goals including weekly 1-1 calls. *Only available on specific plans.

Data Encryption

Our security-first policy ensures data is always encrypted, password-protected, and only accessible to authorized users.

Automatic Backups

Customer data is automatically mirrored across multiple availability zones with point-in-time recovery of our databases.

Data Residency

We provide our products and guarantee data residency across data centers in the United States, Canada, European Union, and Australia.

Data Ownership

Customer data remains owned and controlled by the customer at all times. D4H acts only as an algorithmic data processor to store and retrieve your data as controlled by you.

Data Import

Your implementation manager can import data sets from your spreadsheets to get you started. *Only available on specific plans.

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  • Manage personnel records and contact details.
  • Track training and qualifications.
  • Target communications and collaborate.
  • Easy reporting and insights.
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