D4H Technologies help Toll deliver mission-critical helicopter services

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Toll Helicopters announced they were proud to have partnered with D4H Technologies in their provision of helicopter rescue services for New South Wales in Australia from 2017 onward.

Intro

Toll Helicopters, Toll Group’s provider of specialized helicopter services has partnered with D4H Technologies to support its mission-critical aeromedical service for NSW Health from 2017 onward.

As part of its contract, Toll will provide rescue services in Sydney, across NSW and the ACT from four purpose-built bases in Bankstown, Wollongong, Orange, and Canberra.

In 2014 Toll was awarded the NSW Ambulance southern region search and rescue contract. As part of the 10-year contract Toll has committed to build and operate a Crewing Excellence Training Centre at Bankstown Airport. The center will provide all aircrew serving the communities of NSW and ACT with aeromedical training.

Toll Helicopters will also operate eight purpose-built AW139 medical helicopters as part of its mission-critical services.

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Challenge

Requiring a best-in-class software solution that provides advanced mission analytics and reporting, Toll chose to partner with D4H Technologies who design and develop software specifically for the emergency services industry.

Solution

D4H Technologies supply unique solutions for the emergency services industry including equipment management, crew training and qualification management and incident management and reporting. D4H is multi­ award-winning Response Team Management software which is designed especially for the preparation, management, analysis, and prevention of incidents. The software is available as a complete suite or can be broken down into independent modules D4H Personnel & Training, D4H Equipment Management, D4H Incident Management, and D4H Incident Reporting.

These solutions will enable Toll to accurately track and report all aspects of response team management as well as adding efficiencies to the overall operations of its helicopter services.

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“It is really important for Toll to partner with a technology provider who offers market leading technology solutions especially when it comes to supporting mission-critical, emergency service,” Mark Delany, General Manager of Toll Helicopters, said.

“The management systems will be used at Bankstown Aeromedical Crewing Centre of Excellence and will support our crew training as well as our active missions”

About D4H

D4H Readiness & Response software is the complete but modular solution used by thousands of emergency response teams and corporations around the world to professionally manage their incidents, personnel, and equipment.

D4H supports over 70.000 responders and tracks over 15 million hours of response data every year from terrorist attacks to natural disasters, from maritime emergencies to chemical spills.

We don’t simply support responders, we are responders. We have a duty to innovate; to keep improving our software through response team’s feedback combined with the latest technologies available. We lead the field by leveraging our own experiences, constantly testing our solutions and striving to be the best at supporting our customer’s mission.

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