How Western Wayne County Tracks Their Most Valuable Assets

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Western Wayne County Hazardous Materials Response Team have demanding administrative needs with valuable equipment, important personnel qualifications and challenging incidents to manage and track.

Western Wayne County Hazardous Materials Response Team (WWCHMRT) was formed in 1987. Their team currently has 45 members that come from Mutual Aid Association fire departments that are located within the Detroit metropolitan area. The team is also responsible for incidents at the nation’s 11th busiest airport, Detroit-Wayne County Airport (DTW) which handles 40 million passengers and 360 million pounds of cargo each year.

In 2005, the Western Wayne County HMRT became one of eighteen Regional Response Teams for the State of Michigan. Since becoming a Regional Response Team, they have had to increase their resources so that they are able to respond to larger incidents, including those related to weapons of mass destruction. By becoming a Regional Response Team they have also increased their response area to the entire state of Michigan.

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Challenges and Needs

The team was in search of a solution that would reduce the administrative burden of tracking equipment value and expiration dates. The difficult task of dealing with a HazMat incident requires a large cache of equipment. Regardless of its complexity, each equipment category or type needs individualized attention and management. HazMat team needs don’t stop at equipment; the management of personnel, qualifications, performance, attendance, and availability can be a major undertaking. This is a task often charged to a generic spreadsheet or paper-based process, however, this can be a cumbersome and inefficient process.

The team encountered problems relating to the management of information, with a lack of one centralized location for team comms.

“Before my team acquired specialist software, we experienced many information management issues. Now, I can assign a task to a particular member or post it on the dashboard for someone looking for a project.”

-Captain Michael J. Magda, Hazardous Materials Specialist

Furthermore, members who missed an incident would be in contact after, taking up valuable time with questions about what had happened and how it was resolved.

“Now, those members can review the incident, read my IAP or narrative and see the equipment used at any given incident.”

-Captain Michael J. Magda, Hazardous Materials Specialist

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Solution

“D4H is the most valuable tool my Hazmat team utilizes. The program answers every imaginable question you might have about your department, from where a particular piece of equipment is located, to its maintenance status and history and who is qualified to wear an SCBA mask. The program can answer these and many other questions with a few clicks of a mouse.”

-Captain Michael J. Magda, Hazardous Materials Specialist

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The D4H Incident Reporting product includes a pre-loaded database of over 700 of the most common chemicals. This allows WWCHMRT to collect valuable data relating to the frequency at which they encounter various hazardous materials. The Equipment Management module also allows the team to manage consumable supply levels, calibrations, inspections, and repairs.

The team uses the D4H Personnel & Training product to easily manage team information, right down to the individual responder. They can now quickly produce team performance reports, and ensure that all qualifications are valid and compliant for the tasks undertaken.

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Products Used

Within the modular D4H Readiness & Response platform, WWCHMRT utilizes three products:

D4H Equipment Management

Smart equipment and consumable readiness software for easy inventory administration. Ensure all of your equipment is ready-to-respond with proactive inspections, repairs, expiry dates, and service history logs.

D4H Personnel & Training

A highly proactive system designed to allow organizations to easily manage the administration of personnel, qualifications, training, attendance, and availability. It enables performance measurement and allows to collaboratively engage personnel to reach the highest standard of professionalism.

D4H Incident Reporting

Automatically generate insightful incident reports with charts, visualizations, and statistics. Access game-changing data to re-evaluate operations, make better decisions and evidence the true value of your organization.

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About D4H

D4H Technologies is the #1 readiness & response software for emergencies and incidents worldwide, used by over 70,000 of emergency responders around the world to professionally manage their incidents, personnel, and equipment. D4H solutions are deployed in more than 30 countries, driving efficiencies within clients public safety teams, industrial facilities, and corporate crises.

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