Unlock the Value of Your Response Team Data with Analytics


Not everyone needs to become a quant, data scientist or an expert in data management. However, it is worth brushing up on the basics of analytics, so as to understand and improve the use of data in your organization.

Not a week goes by here in the D4H Lighthouse HQ that we’re not thinking about the value of information for emergency response teams. Big data, small data, internal, external, experimental, observational, everywhere we look, information is being captured and we want to make sure this is tracked, quantified and used well. Whether you’re writing reports, putting together budget presentations, or working on grant applications, using data as part of your strategy is a must.

‘YOU CAN’T MANAGE WHAT YOU DON’T MEASURE’ -There’s much wisdom in that saying, which has been attributed to both W. Edwards Deming and Peter Drucker, and it explains why the recent explosion of digital data is so important. Simply put, because of data, managers involved in emergency response can measure, and hence know, radically more about their organization, and directly translate that knowledge into improved decision making and performance.

For many years now, spreadsheets have been used as an aid for compiling emergency response activities. However, the evolution of technology has allowed public and private sector organizations to capture, store, and analyze their data in a structured way, adding real value to compiled information. We’ve compiled some introductory examples on the value of analytics;

An Introduction to Data Driven Decisions for Emergency Response Teams

1. Focusing on the Bigger Picture

Statistical analysis of multiple responses, from a number of response teams, across a broad time frame, is a fast way of using statistics to measure the response trends for an organization. This data can afford leadership an unbiased outlook of the risks faced. Allowing them to mitigate and put preparation in place that is not based on uncorroborated presuppositions.

2. Backing Judgements

Data can back up assumptions. Leaders can find themselves backed into a corner when persuading people to move in a direction or take a risk based on unsubstantiated opinions. Data can provide objective goals, with stand-alone metrics, as well as hard evidence to substantiate positions.

3. Ensuring Quality of Resources

Anyone who has looked into continuous improvement or quality assurance programs, understands the necessity for data. Statistics provide the means to benchmark and control the quality of equipment. This saves money by ensuring substandard equipment is identified and removed from service.

4. Proving Response Team Budget Needs

Response organizations face a variety of fiscal issues. Sound data can often be the key to unlocking the budget you need. Achieving the maximum possible budget allocation can often only be achieved by proving the worth in your operational activities. The best way to prepare for this budget conversation is to know what’s going on in your organization today and to have the data to prove it.

5. Connecting Risks to Training Needs

Data can highlight relationships. A careful review of data can reveal links between two variables, such as specific training and risk of an incident (e.g Hazmat training and crude oil on rail incident). Using software solutions to delve into data further, can provide more specific theories about the connections to test. This will lead to more control over ensuring that teams are prepared for the most likely scenarios.

Product Overview:

D4H™ Decisions is multi­-award winning Response Team Management software which is designed especially for the preparation, management, analysis, and prevention of incidents. The software is available as a complete suite or can be broken down into independent modules D4H™ Personnel & Training, D4H™ Equipment Management, and D4H™ Incident Reporting & Analytics.

Company Bio

D4H is the #1 information management software for emergencies and incidents worldwide. Recording over 15 million response hours per year, D4H solutions are deployed in more than 16 countries. Everyday we drive efficiencies within clients’ in public safety teams and private sector.

Founded in 2008 by Robin Blandford, combining his background in the Coast Guard with an accomplished team of computer scientists and emergency managers; D4H has injected global visibility into tens of thousands of operations on every continent in the world. Driven by a talented executive team, D4H Technologies’ mission is to provide the “Right Information When Things Go Wrong”.

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