Preparedness Programmes: Are You Ready For Your Next Incident?


All organizations need preparedness for when incidents occur. The aim is to stay informed of your capabilities. Because of the nature of unplanned events, it will almost always be assumed that “more should have been done” prior to an event's occurrence! This is why it's so important to track your preparedness activities.

Implementation of a preparedness program includes identifying and assessing resources, writing plans, developing an incident management system and training employees so they can execute plans. Here are some of the readiness activities your organization should be undertaking;

  • Resource Management: The resources needed for responding to incidents, these can be both equipment and personnel, in order to ensure continuity of business operations during and after an incident should be identified and assessed.

  • Emergency Response Plan: An emergency plan is a course of action developed to mitigate the damage of potential events that could endanger an organization's ability to function. Such a plan should include measures that provide for the safety of personnel and, if possible, property and facilities.

  • Crisis Communications Plan: A sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation.

  • Business Continuity Plan: A plan to continue operations if a place of business is affected by different levels of disaster which can be localized short term disasters, to days long building wide problems, to a permanent loss of a building.

  • Information Technology Recovery Plan: The aim is to recover computer hardware, connectivity and electronic data to support critical business processes.

  • Incident Management System: An incident management system is needed to coordinate responsibilities and activities before, during and following your incident.

  • Training: Personnel with a role in your incident response should be trained to do their assigned tasks. All employees should be trained in some capacity so they can take appropriate protective actions during an emergency.

How prepared are you?

It's important to track your preparedness activity, as it happens, the information management ability organisations need to succeed is already within their grasp.

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