This week in [D4H] Spotlight, the spotlight is on the enhanced Search functionality. Being able to search through a team's information quickly and effortlessly is so important, which is why we have made it an integral part of our response team software.
The recent upgrade to the Search feature means that a whole spectrum of information can be searched for. This ranges entering the name of a member to quickly pull up their profile to typing in the name of a recent incident so that you can access the report.
We have made the Search feature more user friendly by making it so that the exact title/phrase does not have to be typed.
The upgrade also includes extensive modifications to the search functionality of the equipment module, with it now being possible to search by serial number, manufacturer, model and type, as well as being able to search by reference number and by the name given to the equipment kind.
Searches are now quicker, with the user being able to see the suggested results almost immediately after the search term is entered.
We hope that all of our current teams will find this feature enhancement useful. For those looking for more information about our response team software, download an information pack.
Head of Customer Success